2BR APARTMENT with LARGE PRIVATE FENCED PATIO and PARKING (p59)

It was clean and comfortable. Parking was tight but manageable.

Was planning on leaving a better review for not only the property, but for the management company as well. However, I couldn't bring myself to do it after the past week. For starters: I initially booked a one bedroom unit in a different location, but due to construction was moved to a 2br. Great! Less than 48 hours before check-in I'm asked to move again. Told them that wasn't acceptable, but if given no choice, fine.10 hours before check-in we are told everything was good, the 2br was good to go. Arrived at the property around 4:30 p.m. Entered the property were shocked. Unit was FILTHY. Not just a little dirty, filthy. Dishes in the sink, booze bottles on the counters, moldy food in the fridge, urine/hair in the bathroom, bedrooms left disgusting, and broken items throughout. Immediately called the rental company to no avail-they called back about 10 minutes later and said they were sending someone out to clean right away and would call me back. Waited 30 minutes before I called them again and were told folks were on the way to clean. The people arrived, did an amazing job cleaning, but we weren't able to move in until around 8:30 p.m. 4 hours after we arrived. Was told as an apology, our cleaning fee would be refunded. After a few days (after check out) I emailed and was told the account dept. would get back to me-that was 5 days ago. ..Still no refund. Terrible experience. Will be reporting to VRBO and Expedia and if necessary contacting my credit card.